See what is working in KES and conversations.
Commerce KPIs, CSAT, campaign performance, and operational throughput in one executive view—industry-aware labels for retail, healthcare, insurance, and more.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
KES 4.8M
Revenue tracked
Example org, monthly view
+9%
Avg. customer value lift
1
Dashboard for CX & growth
You cannot fix what you cannot see.
Chat volume lives in one export, sales in another, and marketing in a third. Leadership gets anecdotes—not trends.
Run the business from one pane.
Dashboard modules for conversational commerce, marketing reach, and service quality—with exports when you need them.
Executive overview
- Revenue and order trends in KES
- Active customers and growth rate
- Top opportunities and churn risk
Channel & agent metrics
- Volume and resolution by channel
- CSAT from conversation metadata
- AI vs human handled mix
Marketing & loyalty
- Campaign and coupon performance
- Loyalty enrolment and redemption
- Decisioning outcomes (beta)
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Decisions backed by data—not gut feel.
Tour the dashboard on a walkthrough with your industry pack.