Trust & guardrails · Platform feature
AI you can deploy with confidence.
Content policies, PII redaction, audit trails, role-based access, and compliance controls. Qallio gives your security and legal teams the visibility they need to say yes to AI in production.
Applies across AI agents, voice, and chat—alongside your knowledge base for grounded, auditable answers.
Guardrails
Control what your agents say — and don't say.
Set boundaries before deployment. Qallio enforces your policies at every turn of every conversation.
Content Policies
- Define topics your agent must never discuss
- Approved wording for legal and compliance-sensitive areas
- Real-time policy violation detection and blocking
PII Protection
- Automatic PII detection and redaction in transcripts
- Data masking for sensitive fields (ID numbers, account details)
- Configurable retention policies per data type
Approval Gates
- Require human approval before executing sensitive actions
- Step-up authentication for high-risk tool calls
- Configurable per agent, per tool, per environment
Compliance
Audit everything.
Immutable Audit Trails
- Every conversation turn, tool call, and decision logged
- Exportable to your SIEM (Splunk, Datadog, ELK)
- Tamper-proof storage for regulatory compliance
Access Controls
- Role-based access for agents, supervisors, and admins
- SSO/SAML integration for enterprise identity providers
- IP allowlisting and session management