Reward customers and grow through referrals without another app.
Points, tiers, stamps, cashback, and referral rewards—enrolled, earned, shared, and redeemed in WhatsApp and web chat. Loyalty lives on the same record as sales, bookings, claims, and support.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
Your best customers—and their friends—feel like strangers in chat.
Loyalty lives in a separate system. Referral codes get typed into DMs and tracked in spreadsheets. Staff cannot see balance or referral status while they sell, book, or resolve a case. Marketing blasts everyone because tier, behaviour, and who referred whom never reach the conversation.
Retention and referrals built into every thread.
Configure loyalty and referral programs once. Agents and AI see member status in-thread, apply rewards when they convert, issue unique referral codes, and credit both sides—all on the Qallio customer record.
Loyalty programs that fit your brand
- Points, stamps, visit rewards, and cashback
- Earn rules, tiers, and expiries you control
- Manual adjustments with a full audit trail
Referral programs that actually track
- Unique referral codes and links generated in chat
- Credit referrer and referee when the friend converts
- Track referral source through checkout—not screenshot hunting
- Tiered rewards for top advocates and repeat referrers
Redeem and refer in conversation
- Balance checks, redemptions, and referral invites in WhatsApp
- Stack coupons, loyalty, and referral bonuses in the same flow
- No download, no portal, no friction
Grow repeat revenue and new customers
- Segments from loyalty and referral behaviour for campaigns
- Connect existing loyalty data via integrations
- Reporting on redemptions, referral conversion, and revenue
Works with the rest of your stack
This module shares customers, conversations, and context with every other Qallio module—no overnight batches or duplicate records.
Make loyalty part of the conversation—not a sidebar.
Request a demo — we will map your program and show earn, redeem, and refer-a-friend in a live flow.