Voice AI that answers like your best rep—24/7.
Inbound and outbound phone experiences on your carrier or in the browser. Same agents, knowledge base, and tools as chat—natural speech in English, Swahili, and more.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
24/7
Coverage without extra shifts
<500ms
Typical voice latency
LiveKit streaming
BYOC
Bring your own carrier
Africa's Talking & more
Calls go unanswered. Hold music kills trust.
Peak hours overflow the desk. IVR trees frustrate shoppers. After-hours calls go to voicemail—and straight to your competitor.
Every call answered. Every handoff informed.
Voice agents authenticate, look up orders, book appointments, and collect payments—then warm-transfer to your team with a full summary.
PSTN & business numbers
- Keep numbers and contracts you already have
- Inbound and outbound on approved carriers
- Metering aligned to your Qallio plan
Web & widget voice
- Voice inside your Qallio chat widget
- Same brain as WhatsApp and email
- Sub-second streaming for natural turn-taking
Intelligent escalation
- Sentiment and intent trigger human takeover
- Full transcript passed to your agent
- After-call summaries and ticket notes
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Zero hold times. Real conversations.
Hear a demo call and map your carrier setup on a short walkthrough.