Loyalty that lives inside the conversation.
Points, tiers, stamps, and rewards—enrolled, earned, and redeemed on WhatsApp and web without sending customers to another app.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
+18%
Repeat purchase rate
Pilot cohort avg.
KES 1.2M
Rewards redeemed in-chat
Sample retailer, 90 days
3
Program types
Points, stamps, cashback
Loyalty sits in a separate app customers forget.
Your CRM knows the member; your cashier does not. Promotions in broadcast blasts feel generic because they are not tied to live conversations.
Earn and redeem where customers already are.
Flexible programs per organization, member status in-thread, and intelligence ingest for existing loyalty stacks.
Flexible programs
- Points, stamps, cashback, and visit rewards
- Admin controls for earn rules and tiers
- Manual adjustments with audit trail
In-conversation redeem
- Apply rewards during WhatsApp checkout
- Coupon + loyalty in one flow
- Balance checks without leaving chat
Growth connection
- Segments from loyalty behaviour
- Campaigns to win-back lapsed members
- Reporting tied to revenue in KES
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Turn retention into a channel advantage.
Beta access available—walk through your existing loyalty setup with us.