Enterprise-grade AI customer experience.
Deploy custom AI agents securely integrated into your legacy stack — with SSO, audit trails, data residency compliance, and multi-step workflows across fragmented internal systems.
Your customers and employees deserve better support.
Off-the-shelf chatbots cannot handle the complexity of enterprise operations. They fail when workflows require accessing legacy air-gapped mainframes, adhering to strict data sovereignty laws, or navigating deep multi-step compliance logic.
AI agents trusted by security teams.
We don't hand you an interface and hope for the best. Our solutions engineering team builds specialized integration pipelines, tying Qallio's brain directly to your proprietary APIs and knowledge repositories.
From first message to measurable outcome.
Customer reaches you
Employee opens secure chat after geo-risk flag (e.g. travel / foreign IP).
Agent + knowledge
Playbooks from Confluence + security KB; responses stay inside approved wording.
Workflows & tools
IAM and infrastructure tools: Okta push, Ansible / VPN reprovision, ServiceNow ticket.
Human handoff
Privileged change or ambiguous fraud → L2 with full MFA and command log.
Supervisor view
GRC sees Splunk/Datadog events, policy violations, and mean time to restore access.
Example: VPN lockout from abroad
Matches the IT helpdesk transcript above — Okta, MFA, and Splunk audit trail.
Employee locked out of finance VPN from Dubai; requests reset in chat.
Agent explains policy: employee ID + push approval required for foreign IP.
Okta challenge completes; Ansible rotates VPN credentials; temp token emailed.
Repeated failures or suspected compromise → security SOC queue with session graph.
CISO dashboard shows deflected tier-1 IT tickets and full audit export for reviewers.
Built for enterprise CX teams.
Compliance & Security
- On-premise or Private VPC deployment options
- Data residency compliance (GDPR, Kenyan DPA)
- PII and sensitive data redacting pipelines
- End-to-end encryption and audit logging integrations (Splunk, Datadog)
Custom System Integration
- Connecting directly to Oracle, SAP, or AS400 mainframes
- Ingesting massive SharePoint and Confluence environments
- Custom fine-tuning of LLMs on your proprietary data
- Advanced fallback-to-human escalation logic architectures
Dedicated Partnership
- Dedicated Technical Account Manager and Solutions Architect
- Guaranteed 99.99% Uptime with Enterprise SLAs
- Hands-on prompt engineering and workflow design
- Quarterly business reviews and AI roadmap alignment
Personalized offers and targeted marketing.
Use conversation context and first-party data to tailor messages, launch relevant offers, and reach the right segments — without generic one-size-fits-all blasts.
Personalization
- Integrate CRM, CDP, and data warehouse fields into agent decisions with governance.
- Role-based personalization for employees vs customers vs partners.
- Regional and brand variants under central policy and audit controls.
Offers
- Connect to offer management and pricing engines with approval workflows.
- Respect entitlement matrices so agents never quote out-of-policy deals.
- Link to ERP or CPQ for complex B2B quotes and contract paths.
Targeted marketing
- Coordinate global campaigns with local opt-in, consent, and regulatory rules.
- Feed suppression and frequency management from your enterprise mart.
- Executive dashboards: reach, conversion, and revenue by segment and region.